Better than everywhere else for the price. For $2000 more per month you could do better. Nice staff. Clean.

Alison has always been very attentive to our family and our needs. Ever since our first visit, Alison has stayed in touch with us both by email and phone calls just to check in. She spent quite a bit of time with us on Saturday and wanted to me sure all of our questions were answered and made my mother feel so very important during our visit. The time she spent with us felt so personal and professional at the same. Alison is a great asset to your organization. I am hoping my mother will soon be a part of the 'family' feel of the Village/Sherman Oaks.

A great retirement community with many options and amenities. Would be hard to find any fault with the place or the personnel.

no

Gabriella was the associate who gave us our tour. There wasn’t an option to chose her from the drop down menu. This was last minute, and she was wonderful!

Alison White is a great, considerate, kind, and thoughtful sales agent. A credit to the Village.

Alison was terrific - clear, professional, knowledgeable, direct, never-missed-a-beat. I hope she meets your expectations. She certainly has met mine.

I was just shocked at how expensive it would be to move into the village!

Alison was a dream--worked well with my mother, made us all feel welcome, and was extraordinarily supportive.

Our visit was informative and your agent was both friendly and knowledgeable and helpful.

The place is wonderful. I hope she decides to move there.

I only gave slightly lower scores since we made this visit without the parent, who ultimately needs to determine/decide. Great visit, thanks for the help!

Allison was the BEST ! ! !. She went over and above to make my parents feel very comfortable and this wa a good place for them to be.

Tracy was excellent! She devoted her time to addressing my mom’s needs

Alison was wonderful. She could tell that my sister and I were very anxious about finding an appropriate living situation for our mother. She spoke in detail about the assisted living program and the various levels. She also knew immediately the two people that we know who live at the Village.

My mom has been there for over two months and we couldn't be happier. She loves it there and so do her two dogs!! Food is excellent and the staff is really great. Merry Christmas!

Alison could NOT have been better. For various reason (searching for sisters & friends) we have been to 13 different senior facilities in various parts of the L.A. area. Sherman Oaks is at the top of our list. Alison was outstanding. She is one of the reasons we would come to the village at Sherman Oaks. You should do everything possible to keep her!!!

Alison was very professional, from our first conversation over the phone to the two visits we scheduled. She answered all of my mother's questions and was very accommodating in terms of providing a tour of the facility. This was my second tour of this facility and I found Alison much better than the rep I worked with originally. Overall, your facility is outstanding - and my mother is making a decision to more or not this weekend.

Alison was very professional and warm, and she made the experience far more comfortable than I expected

We are still making our minds up as to where we would like to live.

excellent tour of facility, lunch, types of apts. available.

I loved the Village, the people, the set up...but, I will be truthful...I am a retired teacher, and I honestly could not afford it...We went to another place, and it was $3,000 a month, but we did NOT like the atmosphere, the set up, etc..

My biggest concerns are financial. Allison was helpful in giving me information that could assist us.

Staff and care takers were incredibly kind and friendly.

Was pleasantly surprised by the everything about the community, care, services, facility, and activities.

Mary did an excellent job of introducing us to the The Village Sherman Oaks

I was completely satisfied with Mary's knowledge, professionalism, and responsiveness to my concerns.