My 95-year-old stepfather was supported with incredible affection, tenderness, and concern by the staff at Silver Springs during the last months he spent there as his health and strength were failing. This is the part no one likes to think about when choosing an assisted-living environment, but nothing could be a clearer expression of mission-based thinking than staff response when someone's "quality of life" goals move from keeping active and engaged to simply trying to exit a good and generous lifespan with minimal anxiety and discomfort. My brother and I were in our dad's apartment with him for the last 48 hours of his life, so we saw staff response during various stressful scenarios and at all times of the day and night. He was always treated with the greatest respect and dignity. Our questions, concerns and fears received immediate attention and coordination with the hospice team was attentive and immediate. There are so many people to whom our family is grateful, beginning with Executive Director Cathy Dabney, who leads with her heart, genuinely cares about each resident in her care, and makes herself incredibly accessible to family members. Leadership dictates attitudes and intentions in any organization; Cathy sets a high bar for herself and her example to others on her team creates a consistently cheerful and hardworking but loving environment. Cynthia Valencia, as Director of Sales Marketing, was our family's first contact at Silver Springs and immediately endeared herself to us by patiently answering our many questions and sharing enough of her own life experience with elderly parents to help us know that she truly understood our needs and concerns. Every person we met from the hospitality and caregiving teams at Silver Springs were friendly, positive, polite, and eager to please. Our dad loved Helena, who manages the dining room and always made a point of stopping to speak with him and make sure his needs and preferences were being honored. As head of the medical team, Prissilla was generous with her time, information and patience, and -- like Cathy and Cynthia -- very responsive to questions from family members. When our dad needed higher levels of care at the end, he counted on Patricia as both "my angel" and "my boss." He appreciated her warmth and sense of humor as well as her "take charge-y" manner, which he knew he needed at that point. (I was grateful when she took a jar of soup I'd made for my dad to the kitchen so it could be blended to meet his liquids-only diet.) I remember greeting so many others in a bleary, sleep-deprived state that last two days and nights: Serena, Daisy, Marisela, Marlyce ... and others whose names I have forgotten but whose faces, empathy and kindnesses are etched into my mind forever. They always greeted our dad with warmth, gentle humor and genuine concern for his comfort. I came to love them all in those intense last hours. And I don't want to forget the helpful front reception team -- including Fran and Blanca -- who alway proved a wealth of information and kind support. On my final day at Silver Springs, which was the day of our dad's Celebration of Life, I felt a bittersweet sense of gratitude and loss for this place and its people, including some of the other residents I had come to know during the almost two years our dad lived there. Silver Springs strives to be a community, not just a residence. I will miss it.

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The overall facility environment and support staff, as well as food and activities offered, are very good. However, be aware that administration here becomes quite defensive if you bring up any concerns about your loved one’s care. Additionally, after our loved one’s sudden passing there, I was not only made to feel like it was somehow our fault by not having administration start hospice services prior to the death but I received no personal condolences (other than from the very friendly sales director) from the head administrator and in fact was completely ignored by her even though we saw each other on multiple days as I facilitated cleaning out our loved one’s room. A very negative experience: UPDATING REVIEW I have to say that we were treated like royalty by all administrative staff but particularly from the executive director our last few days of clearing out our loved one’s apartment. Genuine compassion and concern was demonstrated and we now feel totally satisfied that our loved one made the right choice to live at this facility.

Beautiful facility that has all the amenities of home and more!

My Dad was a long time resident of Green Valley, and after he hit 89 years of living, it was no longer safe for him to live in his home alone. He refused to move closer to me (in Las Vegas), so I looked at pretty much all the assisted living facilities in the area, and we found Silver Springs to be the best fit. I cannot tell you what a comfort it was knowing he was in the best place possible. The staff there are so caring, from the hostess and workers in the dining room, to the Director, Caregivers, and Maintenance staff. My Dad was a handful (he had Dementia), yet they went above & beyond what I could ever have imagined. Whenever he had a problem with something, they did everything they could to resolve his issues. The communication between myself and the Nursing staff & Director was awesome. Every time I visited him, it felt like he was staying in a 5 Star resort. I can recommend this facility to anyone who is in need of Assisted Living and are looking for THE BEST!!!

Very professional and helpful. Invaluable advice and care.

Best Place Ever! No need to look anywhere else! The entire staff treated my 92-year old mom like a queen. My family feels so fortunate that we found Silver Springs! The quality of the facility, the food and the positive culture created by top management shows in all the employees. I strongly encourage anyone to visit, meet the team and your decision will be easy. Silver Springs is a top tier location and it was very easy for me to give it a 5 Star rating.

The tour was nicely done. Our current need does not extend to moving into this type of facility. We were exploring what our options were for later necessary moves. In general our opinion was positive. Right now because of the lockdown it is harder to judge.

We were able to move both of my parents into Silver Springs immediately, which was an enormous blessing as they were in a crisis, not to mention a global pandemic. The staff was amazing!! They helped manage all of the paperwork, including necessary legal and health requirements, in an efficient and professional manner. At a time when our family was overwhelmed, they guided us, supported us, and went above and beyond to ensure that we could have peace of mind and our parents could be well cared for. Every single person we encountered was kind and helpful, both staff and residents. The facility is beautiful and well maintained. We have not seen dad this happy in years. We hope that our parents enjoy many years to come at Silver Springs!

At Silver Springs, your days can be as full as you wish. With an amazing location right next to the Torres Blancas Golf Course and close to cultural attractions like the Whipple Observatory, Tubac Village, and the Tubac Center of the Arts — Silver Springs can be your home base for a life filled to the brim with possibilities. There are always plenty of options right at Silver Springs. Get creative with an art class or enjoy an afternoon concert. Try your hand at a virtual strike with Wii bowling. Plus, as a resident, you’ll enjoy membership with Green Valley Recreation, an off-site recreational club offering classes, fitness and sports activities, as well as events and trips throughout Green Valley. Here are the amenities you will find at Silver Springs: Dine Your Way™ at the restaurant with VIP service, evolving menus and daily fresh specials, available 12 hours a day so you can enjoy meals how you want, and when you want Landscaped courtyards, walking paths, and outdoor covered seating area to stroll and relax outdoors Beautiful views of the Santa Rita mountains for your enjoyment Swimming pool for a refreshing swim Fully-equipped fitness center and group classes to stay active and fit. Art room and crafting activities to bring out your creative side Billiards room for a rousing game of pool with your pals Library with cozy nooks for enjoying a good book or a game of cards Full service beauty/barber shop and manicure/pedicure services to keep you looking your best Market sundries store for all the convenience High speed Internet lounge to keep connected Green Valley Recreation membership discount Accredited assisted living services for your peace of mind Silver Springs’s beautiful and thoughtfully-designed studio, one- and two-bedroom residences include the following: Large windows throughout, including bay windows in select residences Color-coordinated interiors and window treatments on all windows and French doors Large walk-in closets Stylish kitchenettes w/ microwave Individual climate controls (heating & air conditioning) Safety assist grab bars in tub and showers Private patio areas

My associate was Cynthia Valencia--not Robert Durgin

Bob did an excellent job introducing us to this facility. We also enjoyed a delicious lunch.

Your facility is very nice and the employees are really friendly.

My visit was most informative and enjoyable. I plan another 1 or 2 visits

Our visit was very informative. There was lot of opportunity to ask questions.

At this time I am not ready to use your facilities but will certainly consider it when I am ready. Thanks so much for showing me your lovely facilities.

I am seriously considering moving to Silver Springs in the next year or two.

I want to consider alternatives but will most likely end up moving in here.

Excellent experience. - very inviting and informative.

Very nice

Impressed by the relationships Joe had with all the residents we encountered on the tour.

Your facility is the first choice for us!

The person showing me around was a very nice lady . Her first name was Helene.

Thanks to Bob it was a very good experience.

THANK YOU!!!

I very much enjoyed visiting Silver Springs and found it to be most caring and willing to see that everyone was kept in good spirits - content. Thank you for my lunch; a well-prepared salad. Clara Rejda

A helpful, pleasant experience at a time of uncertainty to make the right decision

Bob was very helpful, courteous, and truly interested in what is best for our parents.

Lunch was also delicious. We sat with a friend who recently became a resident. She had nothing but good to say about SS.

Great community. Loved it.

I thought Bob was friendly and very informative. The floorplans, with the lack of kitchen space, are a deal breaker for my mother.