River's Edge Community Location Map

River’s Edge is a great place to work! There is nothing better than seeing the lovely smiles of our residents everyday. Go Team River’s!

I have worked at rivers edge for 6 years and done everything from server to now zest(activities). It is such a pleasure to interact with our residents.

I suffered major health issues in 2020 which resulted in me selling my home and moving into River's Edge Independent Living Community, October 2021. The decision to make this move wasn't easy for a person like me who is independent, almost to a fault. My daughter and son-in-law convinced me that it would be in my best interest to move out of the home (where I lived alone) into a community with supportive services and other independent residents like me. I wasn't disappointed! I found that I didn't have to sacrifice my independence at all. I could engage socially as I chose and participate in the community on my own terms, knowing that my health and safety were a priority for River's Edge staff. This flexibility enabled me to participate in activities where I learned from others, while sharing my gifts and talent. I am service oriented, and River's Edge enabled me to help in ways to make a difference in the community. I recently relocated from River's Edge to another independent living community in Pasadena, California to be closer to my daughter. I am grateful for my experience at River's Edge which made the transition to my new community easy. I will not forget the quality service I received from staff and management the year I lived at River's Edge.

My mother-in-law has resided at River's Edge Chateau for over four years and has received excellent care. The management and staff provide a loving and safe environment and treat Mom with respect. The activities including games and music keep her involved and occupied. The private grounds include a lake, walking paths, and comfortable outdoor seating. Mom loves to take walks around the lake.

One thing that I can share about this community is that it is ran by an Executive Director that actually cares about the people that work there and more importantly the ones that live there. I will be honest he is the only ED that I have worked with in this industry that has a heart.

The facility is well-kept and in an advantageous location. The small unit we saw was nice and we appreciated the outdoor space (patio or balcony) The menu was somewhat limited (only 2 entrees offered) but looked like good choices. I liked the little library and the dog park

Randy was very helpful and knowledgeable. We were really impressed during our tour.

Jennifer was outstanding. She was professional, knowledgeable and caring. She is a true asset to your firm.

The associate was very empathic, courteous, and professional.

Our tour was a very good experience. Jennifer took the time to get to know about our mom and answered all of our questions. She gave a great tour and she also gave us some helpful advice.

We truly enjoyed our tour with Jennifer. The accommodations, the residents and staff were very lovely and I look forward to hopefully bringing my parents to the Rivers Edge.

Jennifer was the warmest and most helpful of people.

On the following questions, I was unclear whether 'visitor' refers to us or the relative we are looking to place. I answered assuming the former. Since some questions could not be answered for both my husband and I, I answered as though I were him, since the person affected is his mother

Just beyond my budget.

My meeting was with Emily Pugmire who is not listed. She has been delightful to work with and has gone above and beyond in dealing with my situation in this very trying time. I really appreciated her empathy and her perseverance in arranging a move in that would have protected the residents and me. She represents the company very well.

Jennifer represents the high standards River's Edge. I can't think of anyone doing a better job in presenting River's Edge.

Jennifer was very friendly, knowledgeable, and provided excellent personal service. She is always very quick to respond to any inquiries I've had. Gennaro also assisted me during an informal drop-in visit and was also very courteous and helpful.

Gennero did a great job asking relevant questions and really tried to understand our current situation. He addressed our concerns and questions confidently and professionally.

We'll probably make an arrangement to have lunch with you some day. Gennero has reached out via email and voicemail already to encourage us in this regard

Jennifer was a pleasure to meet. She was very courteous and attentive, knowledgeable and understanding.

Jennifer Willard is very sweet person

We greatly enjoyed having a delightful lunch (including a friendly chat with the charming head chef!)with JT. She's very friendly and easy to talk with. We did not arrange a follow-up meeting because we are not interested in making a move at this time.

Ms Jennifer Willard was most gracious & extremely helpful. You are fortunate to have her on your staff. Everyone staff member we met was cheerful & helpful.

It was confusing to find parking plus when we found it (on asking at the desk) I was surprised it is totally open parking

The facility is lovely and it was a pleasure touring with Jennifer. Lunch was a pleasant plus. My tour was one of scouting for an appropriate place for me but I am not quite ready to make that move.

Jennifer Willard was as helpful as anyone could expect.

My mother was very resistant to any move to a senior facility, but is seriously considering it after our visit. She has already shared positive impressions with several of my siblings.

Jennifer Willard did an absolutely wonderful job of introducing us to the many outstanding amenities available at River's Edge. We truly felt welcome, and she made us feel right at home in River's Edge. Now I need to determine whether it will be feasible for me to eventually move in.

She gave very good advice!

Thanks for the good visit!

Expensive

I like the location but doing laundry up and down the hall is not what I like - I have to be there I like laundry in the apartment The heating/air unit takes up space.

I wish that there were units that I could see. There were limitedunits to see....such as the. Larger 1 bedrooms or 2 bedrooms. Your representative will arrangr a date and time for me to come back. Your facility is beautiful and relaxing. Your representative was delightful.

I appreciated the knowledge Deborah shared and her insights into the elements of a positive transitional experience.

No

I never expected to have the option of a move-in management team. That alleviated all of the stress of making a move.