SRG'S RESPONSE TO COVID 19 (Coronavirus) Read More >

Evolving Preventative Response to COVID-19
03-16-2020

As the worldwide response to COVID-19 continues to evolve—every day, even hour brings new updates.  With guidance from the CDC, WHO and Federal, State and County government and public health organizations, we are working hard to anticipate and implement ongoing preventative measures.  And, as we all continue to better understand how to help slow the spread of COVID-19, we are focused on doing all we can to help protect our communities, our residents and staff.

At SRG, the health and wellness of our residents and staff is our top priority and because of this, we have made the difficult but necessary decision to limit resident visits to only essential visitors. We are asking all non-essential visits be postponed to a later date.  Essential visitors are defined as:

  • Adults over the age of 18 who are medical providers, hospice care providers, or visitors of residents who are at the end of life
  • All essential visitors must use the Accushield® digital registration process, answer detailed health and travel screening questions and have their temperature read.
  • Those essential visitors that do not pass the screening process or have a fever greater than 100.4 will not be allowed to visit.
  • Visits should occur in resident’s room, not in common areas and follow appropriate precautionary and social distancing measures. 

We have also temporarily suspended dining in our onsite restaurants and dining rooms. Instead, we will be providing residents a robust selection of menu choices through complimentary room service delivered directly to their residence as well as to-go services at no additional charge. 

We have increased the frequency of our extensive and rigorous cleaning procedures even beyond our previously described updated precautionary measures.  Our staff’s consistent and purposeful approach has helped reassure our residents and families that we are working around the clock to ensure their wellbeing.  

As we navigate these new guidelines together, staying connected is now more important than at any other time. Within our communities, we are helping our residents embrace technology, such as setting up FaceTime and Skype options with family and friends, helping to navigate online orders or even trying out virtual classes. For our families, please contact your community business manager if you would like to sign up for additional phone, text or email alerts. As a company, we will continue to post updates here on our website.

Tags: 

Have a question? Ask the voice of experience.

Almost There!

Why Choose a location?

That way we can make sure you receive a response from the voice of experience best suited to your question and location. If unsure, please choose "I Don't Know".

How long will it take?

We look forward to connecting with you as soon as possible.

Let's Tour!

Let's Tour

We're excited to show you around.

Please complete the following and click submit and we'll get right back to you. Thank you! (*=required field)