My father is a resident with some special needs at times. Whenever the need arises .Jemalia and the rest of the care team are thorough and comprehensive in taking care of whatever the situation calls for. Debbie and Penney have been extremely helpful in helping with our questions and needs for room selection and billing insurance. I cannot praise the staff enough for the help they've provided our family.

Michelle did a great job with my visit. I have past experience in hospice care so am familiar with these facilities. A colleague suggested I visit your facility.

Maybe because I visited often enough, the atmosphere is comfortable and I feel relaxed at The Kensington

My sister selected another facility that had an apartment directly adjacent to the elevator (the location of the apartment was the determining factor, due to her spinal injury). We will be keeping the Kensington in mind should the other facility not work out. We were impressed and treated very well.

Michelle was both knowledgeable and extremely personable. She spend a lot of time describing what the Kensington had to offer, with specific information in regards to my mother. My husband and I enjoyed the tour very much and if it was up to us, we would move my mother there tomorrow! However, it is my mother's call as well, so we will have to wait a bit and see. I want to stress that I cannot imagine a better introduction to the Kensington than the one Michelle gave us - she was just wonderful.

 

Nice Veterans Day lunch and ceremony.

 

 

LaToya was very helpful and did show me a unit that I specifically asked about. She provided me with the printed information that I requested. I will contact her if I wish to have a follow up visit.

Very good tailored presentation to our needs. A pleasant community

 

Since I was most interested in care services and the related costs I really appreciated getting to talk with Yolanda the Health Care Director.

 

 

 

 

 

 

Penny and her staff made ya feel so welcome. I really felt like this was home for my parents. Very caring. She was a 10 out of ten along with the other staff.

It is a very nice place and I hope my parent like it.

 

 

 

 

 

It is a very nice community for seniors. I like the chef and the beautiful dinning hall.

 

 

 

 

 

I'm not ready to make this move yet but am happy to know what's available and think the Kensington is a place I would be happy in.

Everything is more than I expected in every aspect of The Kensington. I was truly impressed!!! Thank you so much for the opportunity to get to know The Kensington.

 

Both Victoria and Diane were extremely professional and I thought they were honest with me as what to expect from the services provided by Kensington. I like the fact that there was no hard-sell also that The Kensington seemed quite pleasant clean and modern

 

We put down the deposit. My aunt will be moving in 12/31. The victoria was so helpful and kind to my aunt.

 

 

 

 

 

Facility and grounds were wonderful. The deal breaker for our parents is there are no complete kitchens. They want the ability to cook their own meals. At 82 and 88 they are not ready to only eat at the restaurant, and would not want to always have to eat at a table with others. Perhaps if just dad.

Penny was amazing. Apartments looked in need of updating. Surprised by pricing of assisted care.

Penny was very helpful, courteous, and attentive to our needs.

 

Barabar OUTSTANDING is assisting and directing family and helping them to cope. Unfortunately, my father not ready and very overwhelmed day of appointment. His vision of seeing residents in open area "asleep on couches/chairs" and appearing old to him scared him as he doesn't see his wife looking like "his vision" that he saw at center. He still sees his wife as young (she is 78), physically walking long distances/good shape (which she is), she has issues with dementia.

No doubt it would be favorable to live at the Kensington......my personal thoughts are the cost....if I was sure I could maintain the cost....Mel W

This was my second visit when I was treated to a meal to carry me through the presentation. Add this to my first reply....."Penny" truely helped and desire to make me feel at home. Please convey my thanks for her genuine help in making me feel wanted. Mel Weiner