Discover retirement living in the Walnut Creek, CA Area at The Kensington

The Kensington in Walnut Creek is like an extended family for all the residents. My Mother Moved from a difficult situation back in April after my Father passed away and my entire family has been so impressed by the entire staffs caring and dedication. My Mother was grieving terribly when she first arrived and the staff has gone above and beyond to help her through this time. There are so many choices in the Bay area for retirement and memory care living, we toured 5 facilities in and around Walnut Creek and The Kensington really stood out. The residents all look so happy, enjoying being out and about with its beautiful surroundings. The gardens are well planned with many sitting area's and tables to share Picnic's with visiting family along with a Grand Dinning Room that has just opened for family members to enjoy as well. There is a Grand Piano in the entryway which my Mother enjoys playing daily. Thank you to everyone at the Kensington for welcoming my Mom and taking such good care of her! Our family feels so secure now, knowing Mom is in a safe environment with caring people. With warm regards, Ingrid Ericson

Thank you for your time and effort to understand our situation. My husband's brother and sister would like to check your property in August. I will call and schedule an appointment once I find out when one of siblings can visit California.

Hallways and rooms seemed to have dark colors and needed better lighting for visually impaired client.

Loved seeing the smiling friendly faces of the residents too! They all seemed fond of Kelly which is a good sign that they continue to be treated very nicely.

I initially found visitor parking lacking. Kelly explained where there was ample parking.

Hi. I have been at The Kensington for 16 months and couldn’t be happier. Daily life for me consists of several choices, either exercise, crossword puzzles, charades, bridge and many other. They are challenges at times but are keeping my body and mind alert. Women here at The Kensington are excellent examples to have. To name a few; Kayla, Angela, Kim and Micki. So many residents have become good friends. I am content, healthy and cared for. Kensington in Walnut Creek is the perfect place for me. I couldn’t be happier. JBW

Michelle is outstanding. So nice and accommodating. She answered all of our questions and gave us many detailed information. We never felt rushed and she was very caring.

no additional comments at the moment

Kelly is such a lovely person, and a fantastic representative of The Kensington.

excellent visit

Kelly was very knowledgeable and accommodating. I do have some additional questions

This was a succesful visit to help us make a dission at the appropriate time

Michelle was very friendly, knowledgeable, compassionate, and patient during our visit. We have been working with her regarding this transition for my mom since 2017 and we have nothing but the highest praise for her!

Mitchell was very understanding and kind and was very wonderful to us. The facility is beautiful, I wish my family was able to afford the rates, but I am afraid they can't. But I want you to know that you have a very BEAUTIFUL facility. You all do a great job there for seniors.

Good tour overview and lots of information, plenty of literature for further consideration.

Michelle was amazing and really listened to what my needs are and offered solutions. I a hoping this works out for us. Your organization has done alot to help with that.

Michelle was more than I had expected presenting services and options. Returned my email promptly. I would strongly recommend her.

Very pleasant place. Enjoyed the tour.

Kelly was superb!

Really liked the liveliness of the community. ALL employees were super friendly. Liked the numerous activities. We had lunch there but it took a very long time. They served one of our meals way before the other. The waitress was very friendly though and tried to keep us informed. Also, my mother felt the bigger 1 bedroom was a little too small for her.

Michelle was so wonderful and patient with us. She was casual, informative and made us feel at ease and at home without pressure. This is by far the best tour we have had.

Wish you had a few larger rooms. I like the facility, but am having a difficult time with the size of your tiny living/dining area. There really isn’t room for a small table for eating and a sofa with 2 small chairs, which is what I need.

Michelle S. who helped us was very outstanding. She was so knowledgeable, courteous, efficient, patient, kind, and respectful. I am so glad she helped us. We also stayed for lunch and the food was delicious. We were really impressed with the facility, the apartments, and the grounds.

I am thankful for additional information in how to select a senior community. I will make an appoint to have lunch in the future.

Wonderful community. My parents are interested in a two bedroom which after viewing was just too small.

We are impressed with the staff, all were friendly and courteous. I did not grade a couple of questions in this survey because we already knew what to do and did not need assistance. The visit was very enjoyable.

Dianne was super-duper-fantastic! She was like a chameleon adapting herself to each member of my family leaving us all feeling like we were her #1 fan! Chef Priscilla should open her own restaurant - her food was THAT good! -and we are kind of food snobs! We want to hire her as our personal chef! Don’t lose either of these ladies! Concerns: overall, the distance is probably too far for our family. Just for constructive feedback: The hallways are darkly lit and confusing. The landscaping and waterless fountain need some love. The majority of residents we saw looked sad and disengaged by the bistro area. The remodel is gorgeous. We just wish we could bring Dianne and Priscilla closer to us!

Kelly was very professional and answered all our questions.

Diane Blake was very nice, offered information, insight, and answered all our questions with courtesy. Was a very pleasant visit.

Penny was friendly, informative, professional, knowledgable and very empathic. I've had contact with The Kensington before--my mother-in-law lived in Assisted Living, the Memory Care. Penny remembered my mother-in-law, making me feel more comfortable that staff truly do care about their clients.

Kensington is absolutely perfect for my parents but, sadly, unaffordable.

I brought a client of mine for possibility of moving into your facility. She has picked Kensignton!

IT WAS A PLEASURE TO COME AND VISIT. I LOVED IT THE COMMUNITY IS VERY FRIENDLY AND EVERYBODY WAS SO POLITE. IT IS TRULY A JOY. THANK YOU.

My father is a resident with some special needs at times. Whenever the need arises .Jemalia and the rest of the care team are thorough and comprehensive in taking care of whatever the situation calls for. Debbie and Penney have been extremely helpful in helping with our questions and needs for room selection and billing insurance. I cannot praise the staff enough for the help they've provided our family.