What‘s Going On At
The Regency

Walk to Better Health

December 23 4:00pm

Reviews of
The Regency

4.7 /5
37 Reviews

Dec 12, 2018
Google
The place seems very nice and clean! The staff is very attentive and seniors seem to be very happy and comfortable.
Nov 22, 2018
Nov 10, 2018
Sep 25, 2018
Sheila was amazing and I now consider her a friend.
Aug 31, 2018
Aug 29, 2018
Nancy was great. Didn't care much for the rooms. No full kitchen or W/D
Aug 21, 2018
Lunch selection was excellent as was tour
Aug 16, 2018
Nancy was great. She is a real pro-salesperson.
Jul 16, 2018
Jun 11, 2018
The receptionist never got off the phone to greet us all other people at front desk were disinterested to help. I asked to speak to the sales person and after several minutes, I decided to contact the Exec Director for faster service. He was great and he helped facilitate action. Our sales associate did not follow up as I thought she might. But, I did hear from the Exec director in a post visit email although have not spoken to him yet. The sales woman Sheila was a VERY NICE INFORMATIVE PROFESSIONAL LADY, however, I realize there are a few things that were not covered, yet I'm sure she would answer any questions we might have next. I had a very bad experience with my original phone call inquiring about the place to begin with, and that is the reason I had to contact the Exec Director who handled everything beautifully!! Bob Fiorentino is the Director. I will see how it turns out with my follow up phone calls, since no one has contacted me yet.
Jun 8, 2018
Google
We feel comfortable with the care that her mother gets there. They check in on her all the time and the food is wonderful. She enjoys being sociable with the other ladies. And enjoys when the vendors come in to sell their costume jewelry
May 27, 2018
May 1, 2018
Apr 16, 2018
Shiela was fantastic!
Feb 15, 2018
Your associate was very caring and kind and very caring
Feb 3, 2018
A very nice community.
Nov 19, 2017
No question here regarding the parking situation, which I did consider an issue
Sep 4, 2017
We found it a little shabby and outdated for an SRG community
Aug 28, 2017
Might find some additional helpful information Later I thought about perhaps there was some once a week occupation I could do to make some $$ toward my total Many lonely or disgruntled people need a bit of cheer or someone neutral to discuss a worry A bit of training to do this right would make me even better at listening and bringing out their need in a comfortingcwat
Aug 5, 2017
Aug 1, 2017
Jul 30, 2017
Would like a brochure sent to us.
Jun 28, 2017
Jun 27, 2017
Talked with Nancy on the phone, going over what we were looking for. She could not have been nicer. She shared information about the community. She did a great job. Set up an appointment with David. He too could not have been nicer. They are both very welcoming. He introduced my mother-in-law to residents and invited her to come back again.
May 5, 2017
Apr 30, 2017
We were very impressed by the facility and have already made the decision to move our mother there.
Apr 23, 2017
Your marketing materials will not be particularly helpful in convincing my mom to come. You need a brochure specific to the Regency, minus all the general platitudes about SRG facilities, and with lots of pictures of the amenities and apartments (not just a lot of smiling faces). A building diagram would also be good.
Mar 19, 2017
Feb 7, 2017
Google
This place sounds nice and has very good ratings I will try this place!
Jan 6, 2017
Google
4 stars for a great hotel. Everyone was courteous and the room was clean clean clean!
Dec 18, 2015
Google
My first time here was last night visiting a friend who just moved in a few months ago. Grounds are clean and the staff all helpful. Rooms are nice and my friend seems to be happy here. He recommends it. So, I will also.
Nov 8, 2015
Google
After visiting many assisted living facilities in the area we selected The Regency for my mom. Now that she has been there for over a year we feel it was the best decision we could have made. The facility itself, the food, and the activities are exceptional. And most importantly, the staff is truly caring. They take the time to get to know each resident and their family members personally which makes being at The Regency feel like you are a part of a big extended family. My mom is happy and knowing she is well taken care of when I can't be there is priceless.
Jul 25, 2015
Google
I visit the Regency on a regular basis to spend time with the residents and have developed some friendships with the staff and residents over the years. I always receive a warm reception and if there are snacks being served to the residents I am always offered to partake. Last time I did and everything was delightful! After spending about an hour with a large group of residents, one of my favorites, Sue, invited me to join her group for dinner in the dining room which was also quite an enjoyable experience. Five stars!!!
Jul 25, 2015
Google
Played a music gig here today. Had a nice group of residents out in the lobby area. It was visually appealing, and acoustically had a nice sound to it. I would love to come play here again. I also sampled some of the quiche and fruit that was out for happy hour, and it was delicious. Seems like a great place to me.
Jul 7, 2015
Google
My parents have been living at The Regency for 2 1/2 years. We visited a dozen other facilities and this one was far and away the best for our needs. My parents' apartment is spacious and sunny. The staff is wonderful - they are helpful, friendly and kind and truly care about the well-being and happiness of the residents. The number of activities available are varied and inviting. Many people have said it feels like they are on a deluxe cruise ship. This would be the sentiments of my parents. I see my parents at least once a week and almost always join them for at least one meal. The food is delicious and Javier, the Head Chef, is very talented and caring and works very hard to bring creativity to all special occasions. I highly recommend this facility.
Jun 28, 2015
Google
After a lot of research and visiting 8 senior care facilities, my sister and I selected the Regency and Mom moved in 2 ½ months ago. She moved from out of state and was not able to see the facility beforehand so we were a bit apprehensive if she would like it. Fortunately she has been very happy with her lovely 1 bedroom with a view. She is enjoying the great food and has been participating in many of the daily activities that are available at the Regency including mahjong, musical performances and lectures. Mom has made many new friends in the short time she is there. She is more engaged and her state of mind is much more positive. The staff at the Regency is top notch! They are very caring, friendly, responsive and attentive, and we could not ask for more in that regard. Since arriving at the Regency, Mom is happier, more alert and engaged and as her daughters we are very grateful!!!
Jun 26, 2015
Google
When it was time for Mom to move from Illinois to California, we chose Regency for several reasons. The bright open spaces were needed due to mom's failing vision. There are lots of activities to suit many different interests. We had looked at other facilities and although we saw some other nice places, it was important that mom have a patio or balcony as she was coming from a nice backyard with flowers and birds. Not all places had that and EVERY apartment at the Regency has one. She is very happy with the bus service and has not had problems getting where she needs to be. The staff is the best and it comes from the top down - Bob, Dave, Sarah, Shirley just to name a few. . The only difficulty I would say that exists is that there is not enough help in the dining room. The staff really works hard but they are responsible for too many tables and often there is quite a bit of wait time. I feel bad for them because they are all wonderful. The food generally is good with a nice brunch every Sunday and a Wednesday buffet lunch that highlights a different style of food (Mexican or Chinese or whatever). It was quite an adjustment for my mother but everyone was very friendly (of course, she is too so that helps!) both residents and staff. Anytime she has had a question or "problem" it has been handled quickly and courteously. She's been there almost a year and there has been no turnover as far as I can see among most of the staff. Very pleased.

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