SRG Resources
FAQs

GENERAL

Are your retirement communities accredited?
Yes. In fact in 2004, Senior Resource Group was the first retirement community owner-operator to earn accreditations at all its eligible Assisted Living communities by the Commission for Accreditation of Rehabilitation Facilities (CARF).

What are the benefits of a continuum of care community?
Senior Resource Group’s continuum of care communities, featuring a choice of residential lifestyles ranging from Independent Living to Assisted Living to Memory Care, offer residents access to the residential living environment most appropriate to their needs now and in the future.

What is Independent Living?
Independent Living is for seniors who wish to live independently while ben­efiting from the advantages of an enhanced social, cultural and recreational lifestyle. With services like 12-hour restaurant dining, weekly housekeeping, flat linen laundry service, and scheduled transportation, Independent Living residents are free from the burden of home-maintenance concerns and have more time to enjoy the things they love. In addition, Independent Living resi­dents do not require routine personal assistance and care services.

What is Assisted Living?
Assisted Living is for seniors who need help with the activities of daily life, yet wish to remain as independent as possible. Assisted Living residents en­joy the same features and amenities as Independent Living residents, but with the added assistance of personal care, weekly personal laundry and three meals daily, including snacks. SRG communities’ personal assistance and care services include assistance with bathing, dressing, grooming, medi­cation assistance, etc. Services can be increased or decreased over time, as needed.

What is Memory Care?
Memory Care offers specialized support for those with Alzheimer’s or relat­ed conditions. Senior Resource Group’s proprietary Dementia care program assures the finest in assistance and sustaining care. Each member of Senior Resource Group’s professional staff understands the importance of personal respect and dignity, and works with loved ones and healthcare specialists to ensure the comfort, care and well-being of each and every resident. Memory Care offers supportive health and personal care services 24-hours a day within a specially designed, therapeutic residential setting.

PREPARE FOR YOUR MOVE TO A RETIREMENT COMMUNITY

What should my first step in this process be?
Get to know us! If you haven’t already visited or toured a Senior Resource Group community, we encourage you to schedule an informational meeting and tour with one of our knowledgeable Senior Living Specialists. Also, don’t hesitate to ask about participating in upcoming events or plan on joining us for a complimentary lunch in our restaurant.

Will I pay real-estate taxes or need to carry home insurance?
No. Senior Resource Group communities are available on a month-to-month residency basis. Monthly fees include taxes applicable to residency.

Why rental/lease options?
Senior Resource Group’s monthly fee residency option offers residents free­dom and flexibility. It also allows for lower up-front costs and the ability to make transitions more cost effectively should your needs change.

Who is available to help me explore the financial, legal, and logistical aspects of moving to a senior living community?
A good place to start is to ask family, friends and trusted advisors for rec­ommendations and help with researching your options. In addition, our Se­nior Living Specialists can refer you to several companies and services that can assist you with everything from packing and moving, to downsizing and decorating.

What kinds of activities are available at SRG communities?
Senior Resource Group retirement communities boast a full calendar of events and activities monthly. (Click here to view a sample activity calendar.) From foreign language and computer courses to classic movies and special events, our dedicated and imaginative full-time Activities Directors are al­ways coordinating entertaining and enlightening activities and programs. 

COMMUNITY SERVICES AND FEES

What is included in the monthly fee?
In addition to the use and enjoyment of your selected studio, one, or two-bedroom residence, your monthly fee includes a variety of services and amenities such as complimentary full breakfast plus your choice of lunch or dinner daily, all utilities (except phone) including basic cable TV, weekly housekeeping and flat linen service, emergency call system, community ac­tivities and programming, scheduled transportation services, interior/ex­terior and maintenance, 24-hour staffing, plus access to a host of on-site amenities and community common spaces. (Services listed above apply to IL congregate living residences. Additional services may be added/reduced depending on residence type/level of care selected.)

What is the one-time Service Initiation Fee or Community Service Fee?
The Service Initiation Fee (Independent Living) or Community Service Fee (Assisted Living and Memory Care) is a one-time service fee paid prior to moving into an SRG retirement community. The one-time service fee in­cludes a limited time provision for partial refundability.

LIFESTYLE

What types of senior living residences are available?
Senior Resource Group communities offer such a wide range of floor plan options, there are too many to list. While residence floor plans and sizes vary by community, in general, you’ll find a number of spacious studio, one and two-bedroom floor plan styles to choose from.

Will I be able to customize my home?
Yes. You may make non-structural changes to your residence such as paint­ing, wall paper, and window coverings. Cost and coordination of such ad­ditions are the responsibility of the resident. There is a fee to return the residence to its original condition should you elect to change residences or leave the community.

Is additional storage space available?
Because each senior community is different, we recommend that you ask a Representative at the community about storage/availability.

Is parking available?
Yes. Typically, off-street parking is provided at each community. Please con­tact the community for specific information.

Are transportation services available on the property?
Yes, scheduled transportation is available at all of our senior communities.

Are we allowed to have pets?
Yes. Generally, small pets are welcome at SRG retirement communities. Please contact the community for specific information and questions.

Does your senior community offer guest rooms for out-of-town guests?
No, however, guests are welcome to stay with you in your residence. Also, your senior community’s Genuine Hospitality director or Front Desk person­nel can suggest a number of nearby hotels and inns for your guests.

Is any portion of the monthly fee tax-deductible?
Yes. For residents of licensed assisted living and memory care communities, a portion of the monthly fee may be deemed tax-deductible based on quali­fying criteria. It is recommended that assisted living residents speak with their own income tax advisors for clarification about their personal situation.

HEALTH & WELLNESS

What will happen when my health care needs change?
Senior Resource Group communities offer a continuum of care to address health and lifestyle changes as they occur. In several of our communities, Independent Living, Assisted Living, and Memory Care (where available) are offered as separate residential lifestyles within the same campus. In other retirement communities, services are blended — meaning that even if your needs change, your home doesn’t have to. Our Assisted Living program can provide personal care services within the comfort and privacy of your own residence.

Do I need long-term care insurance?
It is not required, but may be utilized should you require licensed Assisted Living care services. Insurance coverage and terms vary. We recommend dis­cussing specifics with your insurance provider.

Who decides when a resident must transfer to Assisted Living or Memory Care?
Your comfort and care is always our first priority. Our senior community’s care providers and management team will work together with you and your family to determine if and when a move may be necessary. 

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